Home/FAQ/ How Long Before I Receive A Confirmation Of My Cruise Booking
How long before I receive a confirmation of my cruise booking?
Timescales for Cruise Line booking confirmations and paperwork can vary across the different cruise lines but you should receive this within a few days of making your initial booking.
Upon booking your cruise with your dedicated Cruise Expert you will receive a booking confirmation within 48 hours.
In the interests of respecting the environment we operate a paperless service where possible so your booking confirmation will be sent to you via e-mail to the address given to our Cruise Experts at the time of booking.
For those customers who do not have an e-mail address then this will be mailed out to you via Royal Mail and should be received within 5 working days of making your reservation.
Throughout the year particularly in Easter around Cruise Launch and School summer holiday peak period we do experience high booking volumes, so please be aware that there may be delays during this time but we will always aim to have confirmation to you within 7 days of your reservation.
Further to this you will also receive a cruise line invoice and statement within 14 working days of booking and you will receive your tickets around 10 days prior to your departure date.
If you have any queries on this please call our cruise experts on 0800 197 8050 who will be happy to advise you further on any aspect of this.
What our clients say
Platinum Service Award Winners
Average Customer Rating: 4.9/5
Exceptional service
I found the cruise we wanted and it was soo easy to book through CK.We got a upgrade of cabin and although the flights and accommodation are still a bit away from booking Alarna mage sure she’d keep abreast of these and would get back to us with prices etc. We have been with Cruise Kings for the past 10 years and have always loved the way they look after you throughout your travels
Mr South / December 2024
Great help and knowledgeable about cruises.
Very helpful, knowledgeable, professional and friendly. Have booked cruises through them for many years, mostly with Jeannette Williams
Mrs Harrington / December 2024
Excellent service
Excellent service from initial booking right through to holiday, where all transfers, hotels etc were truly 'top notch'. All in all great personal customer service, especially from their staff member Lisa Dixon
