Home/FAQ/ How Long Before I Receive A Confirmation Of My Cruise Booking
How long before I receive a confirmation of my cruise booking?
Timescales for Cruise Line booking confirmations and paperwork can vary across the different cruise lines but you should receive this within a few days of making your initial booking.
Upon booking your cruise with your dedicated Cruise Expert you will receive a booking confirmation within 48 hours.
In the interests of respecting the environment we operate a paperless service where possible so your booking confirmation will be sent to you via e-mail to the address given to our Cruise Experts at the time of booking.
For those customers who do not have an e-mail address then this will be mailed out to you via Royal Mail and should be received within 5 working days of making your reservation.
Throughout the year particularly in Easter around Cruise Launch and School summer holiday peak period we do experience high booking volumes, so please be aware that there may be delays during this time but we will always aim to have confirmation to you within 7 days of your reservation.
Further to this you will also receive a cruise line invoice and statement within 14 working days of booking and you will receive your tickets around 10 days prior to your departure date.
If you have any queries on this please call our cruise experts on 0800 197 8050 who will be happy to advise you further on any aspect of this.
What our clients say
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Average Customer Rating: 4.9/5
Very informative, very helpful. not pushy at all
Mrs Davidson / January 2025
Kerri was very helpful would definitely book again
Very helpful in finding us a cruise for our honeymoon & at a competitive price, nothing was to much trouble as was a lot to choose from. Didn’t feel under pressure to book gave us time to think which after a day thinking about, when we wanted to book very quick & efficient getting back to us.
Mr Coley / January 2025
One of the best cruise agents
Exceptional service from Cruise Kings yet again. Helpful, swift and ready to provide insightful advice about cruising and ports. Their cruise and stay deals are extremely good value and we've often added extra nights to the hotel stays which is actually the cheapest way to add extra time to a holiday. We have recommended them to our friends who are interested in cruising
