Whether you originally booked with us or not, our Cruise Experts are here to help you to rebook using your Future Cruise Credit (FCC)*. We’ll guide you on how best to use your FCC and offer ideas and inspiration to ensure you get the very best deal on your long-awaited cruise holiday.
Frequently Asked Questions
Our Future Cruise Credit FAQ’s should help to answer any queries that you may have. If your question has not been answered below, please do not hesitate to get in touch with one of our Cruise Experts who will be happy to assist.
What is a Future Cruise Credit?
A Future Cruise Credit (FCC) is a voucher for future travel. It is provided in lieu of a refund and has a monetary value that can be used on a future cruise booking.
What happens if my cruise value is less than my FCC?
If your FCC exceeds the cost of the cruise, a new one will be issued in the amount of the leftover balance.
What happens if my cruise value is more than my FCC?
If your cruise value is more, you can pay the difference when the balance is due.
Can I use my FCC towards another cruise that I have already booked?
Most cruise lines only allow you to use your FCC towards a new cruise holiday, however, please check with your Cruise Expert for your cruise lines terms and conditions.
Is FCC interchangeable between brands?
No, a FCC can only be applied to a cruise from the cruise line by which they were originally issued.
Are there any exemptions?
You can't use your FCC to pay for the following:
• The initial deposit to reserve a cruise
• Taxes
• Port fees
• Prepaid gratuities
• Shore excursions
Will my FCC expire?
Yes, your FCC will have an expiry date. Be sure to read the cruise line's fine print on when and how the FCC may be applied. If in doubt, give our Cruise Experts a call.
*This applies to majority of cruise lines, there are a few exceptions including Marella and Viking.
What our clients say
Platinum Service Award Winners
Average Customer Rating: 4.9/5
Katrina Dawson is great
Katrina Dawson was so helpful and patient. We kept changing our requirements but nothing was too much trouble for her. She made the whole process so easy and followed up with detailed email confirming our booking.
Cruise Kings put together a good package at a competitive price. Would definitely use again and recommend
Mrs Erswell / May 2024
Excellent Service!!!
Excellent service. I arranged a call back and got one at the specified time by Joanna who was polite, friendly and helpful. This is my first time booking a cruise and Joanna was a great help and took the time to explain everything both over the phone and via emails. We were really happy with the package and cannot wait to set sail!
Mr Peacock / May 2024
Great service
Laura was so helpful with our cruise and stay booking to Canada and when I had to change the date, due to personal circumstances, she managed to get our booking amended to two weeks later.
Many thanks Laura and you are an asset to Cruisekings!
