Home/FAQ/ How Long Before I Receive A Confirmation Of My Cruise Booking
How long before I receive a confirmation of my cruise booking?
Timescales for Cruise Line booking confirmations and paperwork can vary across the different cruise lines but you should receive this within a few days of making your initial booking.
Upon booking your cruise with your dedicated Cruise Expert you will receive a booking confirmation within 48 hours.
In the interests of respecting the environment we operate a paperless service where possible so your booking confirmation will be sent to you via e-mail to the address given to our Cruise Experts at the time of booking.
For those customers who do not have an e-mail address then this will be mailed out to you via Royal Mail and should be received within 5 working days of making your reservation.
Throughout the year particularly in Easter around Cruise Launch and School summer holiday peak period we do experience high booking volumes, so please be aware that there may be delays during this time but we will always aim to have confirmation to you within 7 days of your reservation.
Further to this you will also receive a cruise line invoice and statement within 14 working days of booking and you will receive your tickets around 10 days prior to your departure date.
If you have any queries on this please call our cruise experts on 0800 197 8050 who will be happy to advise you further on any aspect of this.
What our clients say
Platinum Service Award Winners
Average Customer Rating: 4.9/5
Katrina Dawson is great
Katrina Dawson was so helpful and patient. We kept changing our requirements but nothing was too much trouble for her. She made the whole process so easy and followed up with detailed email confirming our booking.
Cruise Kings put together a good package at a competitive price. Would definitely use again and recommend
Mrs Erswell / May 2024
Excellent Service!!!
Excellent service. I arranged a call back and got one at the specified time by Joanna who was polite, friendly and helpful. This is my first time booking a cruise and Joanna was a great help and took the time to explain everything both over the phone and via emails. We were really happy with the package and cannot wait to set sail!
Mr Peacock / May 2024
Great service
Laura was so helpful with our cruise and stay booking to Canada and when I had to change the date, due to personal circumstances, she managed to get our booking amended to two weeks later.
Many thanks Laura and you are an asset to Cruisekings!
